Around 10 active users
Start evaluating 100 Mbps
- Email and cloud apps
- Limited video meetings
- Daily office activity
Upload load, CCTV, VPN, or backups can increase requirements even with few users.
Dedicated Internet for Business
Dedicated Internet for Enterprises & Institutions
1:1 bandwidth, Public Static IP, and a written 99% SLA for office and branch operations.
Trusted by Leading Companies
BPJS Ketenagakerjaan Bank Mandiri BPJS Kesehatan Bank BNI Alfamart Aiira Media Solution Atharva PT. Rubber Pan Java (RPJ) PT. Panarub Industry Multi Network Indonesia Global Institute of Technology Gelar Digital Media (GDM) Bekaert Deslee Universitas Mpu Tantular Netin Data Pratama PT. Baiksan Indonesia Bas Network Kharisma Niaga Utama (KNU) BPJS Ketenagakerjaan Bank Mandiri BPJS Kesehatan Bank BNI Alfamart Aiira Media Solution Atharva PT. Rubber Pan Java (RPJ) PT. Panarub Industry Multi Network Indonesia Global Institute of Technology Gelar Digital Media (GDM) Bekaert Deslee Universitas Mpu Tantular Netin Data Pratama PT. Baiksan Indonesia Bas Network Kharisma Niaga Utama (KNU)
When Business Internet Is Unstable, Operations Suffer Too
The impact isn't just slow browsing — internal applications, branches, IT operations, and finance are all affected.
Before Dedicated Internet
Operations often stall due to connectivity
Operational apps often feel slow
ERP, POS, hotel PMS, HIS, attendance, cloud apps, and file sharing all stutter when office traffic peaks.
VPN, servers, and branches are unstable
IT teams struggle to maintain access to headquarters servers, remote desktop, internal dashboards, and inter-site connections.
CCTV, backup, and large file uploads disrupt the network
Data sync, cloud backups, CCTV recordings, and document uploads can slow down other users' connections.
Finance is delayed accessing critical systems
Approvals, e-invoicing, internet banking, payroll, invoices, and financial reports risk being delayed when connectivity is unstable.
No clear SLA or escalation path
When disruptions occur, operations teams simply wait without priority clarity, recovery estimates, or service compensation.
After Switching to Dedicated Internet
Operations become more stable and measurable
Internal enterprise apps are more stable
1:1 bandwidth helps ERP, POS/PMS/HIS, attendance, file sharing, and cloud apps run more consistently.
IT operations are easier to maintain
Dedicated connectivity makes monitoring, VPN, server access, branch connections, and troubleshooting more controllable.
Symmetric upload-download for work needs
CCTV, backups, large files, video meetings, and cloud sync no longer compete for bandwidth like typical up-to connections.
Finance processes face fewer connectivity hurdles
Transactions, approvals, payroll, invoices, and reporting run more smoothly during busy work hours.
Written service commitment and escalation path
Handling priority, response targets, exclusions, and compensation mechanisms are spelled out in the applicable SLA.
For business, internet problems aren't only about download speed. What matters more is stability of internal applications, strong upload, inter-site connectivity, and an SLA when disruptions occur.
What Is Dedicated Internet?
Dedicated Internet is a private internet connection (private lane) that is not shared with other customers. Unlike regular broadband, this service is designed for your business stability and continuity.
- Symmetric 1:1 bandwidth per contract capacity
- Dedicated service allocation per contract
- Public Static IP
- Written 99% SLA
- NOC monitoring and 24/7 technical support
Uptime targets, incident classification, response targets, exclusions, and compensation mechanisms follow the Service Level Agreement (SLA) terms.
Technical Specifications
Dedicated Internet Specifications
We don't just sell bandwidth — we deliver business connectivity solutions.
Bandwidth
100 Mbps – 10 Gbps
Ratio
1:1 Dedicated (Symmetric)
Media
End-to-End Fiber Optic
Public IP
Static Public IP
SLA
99%
Support
24/7 Network Operation Center
Initial capacity guide
How Much Bandwidth Does Your Enterprise Need?
User count helps form an initial picture, but actual needs are also shaped by applications, upload traffic, peak hours, and business impact when connectivity is disrupted.
Around 50 active users
Evaluate 100–300 Mbps
- ERP or cloud apps
- Parallel meetings and VPN
- Cross-team file sharing
Initial capacity should align with concurrently active users and peak-hour traffic patterns.
Around 100 users or more
Evaluate 300 Mbps–1 Gbps
- CCTV and cloud backups
- Many branches or VPN connections
- Intensive operational apps
Headquarters or critical operations should assess redundancy and peak capacity separately.
These figures are an evaluation starting point, not a final recommendation or performance guarantee. Final capacity is determined after needs and network conditions are reviewed.
Per-address verification
Check Dedicated Internet Coverage at Your Location
Service availability isn't determined by city name alone. Every address must be checked based on network, capacity, last-mile needs, site access, and technical survey results.
For offices, campuses, or industry in Greater Bandung, see network availability on Internet Dedicated Bandung.
-
01
Send address
Provide the full address or installation point coordinates.
-
02
Network verification
Our team checks network capacity and last-mile requirements.
-
03
Survey if needed
Site access, cable routes, equipment, and field work are assessed.
-
04
Solution confirmation
Capacity, topology, and activation estimate are compiled after verification.
Quotation based on needs
How Much Does Dedicated Internet Cost?
Pricing is built through a quotation because capacity, installation address, last-mile needs, equipment, and topology differ for every company.
FACTOR 01
Location and coverage
Network status at the installation address determines last-mile needs and survey stages.
FACTOR 02
Bandwidth capacity
Capacity is tailored to user count, applications, and operational traffic patterns.
FACTOR 03
Network topology
Single-site, multi-branch, or backup path requirements shape the solution design.
FACTOR 04
Equipment and implementation
Routers, termination, civil works, and site permits are calculated based on field needs.
Prepare a brief for a more accurate quotation
Include address, initial capacity, user count, main applications, Public Static IP needs, and backup link. Final pricing and contract terms follow only the agreed official quotation.
Dedicated Internet vs Regular Broadband for Offices & Business
| Aspect | Dedicated (Sinergi) | Regular Broadband |
|---|---|---|
| Bandwidth | Symmetric 1:1 per contract | Generally up-to or shared |
| Service allocation | Dedicated per contracted capacity | Generally shared with other customers |
| SLA | 99% written per contract | Depends on package and provider policy |
| Incident handling | Follows SLA priorities and targets | Follows service package terms |
| Business need | Critical operations and intensive traffic | General needs with lower disruption risk |
Broadband characteristics may differ between providers and packages. SJT's Dedicated Internet commitments follow the written SLA and customer service contract.
Activation Process Easy & Transparent
01
Site Survey
Our technical team checks coverage and the fiber optic route to your location.
02
Official Quotation
Issuance of Quotation & Contract (PKS) with a written SLA.
03
Installation
Fiber optic cabling and device configuration by our technical team per survey results.
04
Live & Support
Service activation & 24/7 monitoring by our NOC team.
Corporate Support
24/7 NOC Support for Corporate Dedicated Internet
Get maximum peace of mind with our dedicated internet service. Beyond fast technical support, we are committed to keeping your service in prime condition with nonstop network monitoring and 24/7 technical support.
< 15 min
P1 Incident Response Target
Initial response target for critical (P1) incidents, per SLA classification and terms.
24/7
Professional Support
Nonstop network monitoring and technical support whenever you need it.
See response targets, resolution targets, exclusions, and service credit mechanisms in the SJT SLA document.
Free Dedicated Internet Consultation
Still unsure about the right capacity? Our team is ready to help calculate your enterprise bandwidth needs with no upfront commitment.
Dedicated Internet FAQ
Is the bandwidth truly 1:1?
Yes. The bandwidth is dedicated (exclusive) and not shared with other customers like residential broadband.
Can I request custom bandwidth?
Yes. Bandwidth capacity is tailored to your operational needs, technical verification results, and network availability at your company location.
How long does installation take?
Installation estimates are provided after technical verification. Locations requiring new last-mile may need survey, site permits, civil works, equipment availability, and capacity checks before a schedule is confirmed.
Is there an official contract and SLA?
Yes, we provide an official cooperation contract (SPK/PKS) with a written 99% SLA guarantee, including uptime warranty and compensation per the contract.
Is Dedicated Internet suitable for offices?
Yes. Dedicated Internet is suitable for offices that rely on internal applications, VPN, cloud, CCTV, file sharing, and daily operational activities requiring stable connectivity.
How many Mbps of dedicated internet for an office?
As a starting point, around 10 active users can begin evaluating 100 Mbps, around 50 users evaluate 100–300 Mbps, and around 100 users or more evaluate 300 Mbps–1 Gbps. These figures are not final recommendations because applications, upload needs, peak hours, and disruption tolerance differ for every company.
How much does Dedicated Internet cost?
Pricing is built through a quotation after capacity, installation address, last-mile needs, equipment, and topology are reviewed. Final costs and contract terms follow the agreed official quotation.
How do I check Dedicated Internet coverage?
Send the full address or installation coordinates, user count, initial capacity, and main applications. Our team will check network readiness, capacity, last-mile needs, site access, and survey requirements before confirming the solution and activation estimate.
Is it suitable for IT operations, finance, hospitals, hotels, villas, and factories?
It can be suitable if operations require stable connectivity for ERP, HIS, hotel PMS, POS, internet banking, payroll, CCTV, backup, VPN, or inter-branch connections. Capacity and topology still need to be tailored to each location's needs.